Return & Refund Policy – Athmi Sportswear

At Athmi Sportswear, we strive to ensure you are completely satisfied with your purchase. If you are not fully satisfied, we’re here to help.

1. Return Eligibility

• Returns are accepted within 7 days of delivery.
• Products must be unused, unworn, and in original condition with all tags and packaging intact.
• Items showing signs of use, damage, or missing tags will not be eligible for return.

2. Non-Returnable Items

• Innerwear and hygiene-related products
• Items purchased on clearance or final sale
• Gift cards (if applicable)

3. Exchange Policy

• Exchanges are allowed for size or defective products, subject to availability.
• If the requested size is unavailable, a refund will be processed.

4. Return Process

• Initiate a return request via our website or contact support.
• Our team will arrange a pickup or guide you on how to ship the product.
• Ensure the product is securely packed to avoid damage during transit.

5. Refund Process

• Refunds will be initiated after the returned product passes quality inspection.
• For prepaid orders, refunds will be credited to the original payment method within 5–7 business days.
• For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.

6. Return Shipping Charges

• Free return shipping for defective or incorrect items.
• For other returns, a minimal return shipping fee may be deducted from the refund.

7. Damaged or Incorrect Products

• If you receive a damaged or wrong item, please report it within 48 hours of delivery with images for quick resolution.

8. Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once shipped, cancellations are not possible, but you may request a return after delivery.

9. Contact Us

For any return or refund-related queries, contact us